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More parcel shippers likely to get caught in delivery surcharge net
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27

November

More parcel shippers likely to get caught in delivery surcharge net
  • UPS and FedEx are shifting their surcharge zip codes to encompass larger cities
  • As a result, shippers will have to pay a per-package delivery area fee for more of their transactions
  • Changes will impact roughly 2.9 million shippers and receivers
FedEx and UPS Publish GRI
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16

October

FedEx and UPS Publish GRI
  • FedEx increased its minimum charge for next-business-morning deliveries (Priority Overnight) by 7.9%
  • UPS increased its minimum charge for its next-business-day service by 7.91%
  • All General Rate Increases (GRI) exclude increases in surcharges
Consumers willing to pay premium for fast, precise peak deliveries
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27

September

Consumers willing to pay premium for fast, precise peak deliveries
  • 50% of consumers are willing to pay a $9 per-package premium to receive next-day deliveries during peak-season
  • 39% of global merchants are planning to begin using shipping insurance this holiday as concerns of package theft rise
  • 49 million Americans have had at least one package stolen in the past 12 months
The parcel Santa surcharge wars
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22

September

The parcel Santa surcharge wars
  • Peak demand-based delivery surcharges are $7.40 per-package for FedEx Express, excluding all other accessorial fees
  • Roughly 1.75 million parcels per day will be subject to residential delivery surcharges
  • Fuel surcharges are likely to rise with increasing gas prices
Retailers Set Higher Bars for Free Shipping as Delivery Costs Surge
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10

July

Retailers Set Higher Bars for Free Shipping as Delivery Costs Surge
  • The cost of home delivery equates to 10% to 15% of an e-commerce brand’s sales
  • 62% of e-commerce shoppers won't purchase from a retailer without free-shipping
  • FedEx and UPS raised prices in 2023 by an average of 6.9%
Growing Freight Fraud is Peeling Millions From the U.S. Shipping Market
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26

April

Growing Freight Fraud is Peeling Millions From the U.S. Shipping Market
  • $500 million to $700 million of shippers’ and brokers’ freight payments are going to double brokers annually
  • In 4Q 2022, online freight marketplace Truckstop.com said complaints about fraud, including double-brokering, increased 400%
  • Freight fraud has impacted the flow of goods to warehouses and in turn delayed shipments to consumers